Dear Velocity Internet Customers

** This is for customers who use our dial-in internet services (not TransACT or ADSL broadband) **

As part of our ongoing improvements to the services we bring you, we have arranged to consolidate all our dial in telephone numbers into a single nation-wide number that you can used anywhere within Australia for the cost of a local call.

This is especially handy with the holiday season coming up and people travelling away from home and their usual Internet connections.

Customers who already have their computers setup to use one of our dial-in services (not broadband / ADSL / TransACT) will need to make a simple change to their dial-in number in order to continue using the dial in service.

All you need to do is change your existing dial-in telephone number to

0198 307 091

All other settings remain the same.

We will be decommissioning the other dial-in numbers shortly so please make this change as soon as possible to prevent any interruption to your services.
We are always here to assist you so if you need assistance with this, please give our support team a call on 1300 557 300.

Velocity Team
Phone: 1300 557 300